24/01/2013

Sales reopened for 'NS Superdagretour' ticket between Belgium and The Netherlands

The 'NS Superdagretour' fare will be re-introduced on Thursday 24 January:

The ticket includes a 30% discount on the Belgian and 40% discount on the Dutch parts of the journey for a sameday return between Belgium and The Netherlands (from Monday to Friday for departures after 9.00 am. There are no departure time restrictions on Saturdays, Sundays and bank holidays).

This discount is valid for the domestic train service in Belgium and the Netherlands (not valid for Thalys reservations).


19/01/2013

AnsaldoBreda, manufacturer of the Fyra trains, apologizes to the Netherlands and Belgium for the technical problems encountered

On Saturday 19 January, the italian company AnsaldoBreda, manufacturer of the Fyra V250 trains, apologized to the Netherlands and Belgium for the problems encountered with these high speed trains.

Mr. Alessio De Sio, vice-chairman and head of external communication of AnsaldoBreda, published the following message on Twitter:

We apologize to the Netherlands and Belgium for the Fyra problems. We are committed to the utmost to solve this unexpected situation. The problems, occurred in the last days on trains V250, were caused by unexpected problems that, after the first technical tests seem to be related to an undue accumulation, under the vehicles, of a big quantity of snow, that turning into ice and detaching during the train running, damaged some parts of the underframe.

However, these setbacks have never affected the safety of the trains or of its passengers. The Fyra trains have been properly and duly tested and verified. They performed tests in the climatic chamber at the internationally Arsenal Institute of Vienna as well as development and verification races on the test circuit in Velim in the Czech Republic and also on the Fyra line. In no way the problems outlined above occurred.

AnsaldoBreda has immediately and adequately organized with his technicians in the Netherlands and in Italy a team of 40 people which is conducting in-depth investigations to find the right solution to this problem all that in close collaboration with the customer's technicians. AnsaldoBreda apologizes for any inconvenience caused to the customer and to the passengers and ensures that is doing its best to resolve the problem.